Support Options

Silver (Basic/Deluxe)
Help Desk Support Service Escalations
Priorities Help Desk Support Service

Gold
Installation & Set-Up Service
Advice on development issues
Data Transformation
Escalations Priorities

Platinum
Installation & Set-Up Service
Development and Tech support for the latest version of the system
Advice on development issues Data Transformation
Help Desk Support Service
Technical Support Service (on-site if needed)
Escalations Priorities

Custom
Installation & Set-Up Services
Development and Tech support for the latest version of the system
Advice on development issues
Data Transformation
Help Desk Support Service
Technical Support Service (on-site if needed)
Escalations Priorities

This plan is tailored to the size and needs of your healthcare enterprise whether it be a single physician practice or a large multi-location healthcare organization.